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Terms and Conditions

PARTS / INSTALLATION:

CEM Lifts, Inc. recommends that you employ a certified electrician to complete the installation of your equipment. CEM Lifts, Inc. is not responsible for any problems or damage that occurs from the installation of the power unit and/or motor by anyone who is not a certified electrician. CEM Lifts, Inc. by law is not able to provide an electrical wiring diagram.

DAMAGED AND MISSING PARTS:

All equipment must be inspected upon receipt. Please make note of any visible damage or missing pieces on the Bill of Lading. CEM Lifts, Inc. will not be liable for damages that occurred during shipment with the freight company if not noted on the Bill of Lading. Missing power units and/or motors must be reported at the time of delivery. Any missing parts, concealed damages, or incorrect equipment needs to be reported within three days of receipt of your shipment.

SHIPPING POLICY:

CUSTOMERS ARE RESPONSIBLE FOR OFF LOADING AT THE TIME OF DELIVERY. There is no guaranteed time of delivery. In most cases, the trucking company will offer a 24 hour delivery notice call to ensure you are prepared for receipt of goods, (NOTE: This call will likely delay delivery by 1 day). All products not in stock at the time of the sale are considered as special orders and cannot be canceled.

PAYMENT POLICY:

Any payments and deposits for special orders or custom orders are non-refundable. If payment is tendered by credit card, check, by phone, wire transfer, or fax, the purchaser/customer agrees to instruct their credit card or banking institution to honor payment to CEM Lifts, Inc. The purchaser/customer further agrees to not initiate a credit card chargeback, or cancel check, check by phone, credit card, fax payment, or wire transfer at any time once product has started manufacturing. In addition, purchaser/customer agrees that all sales are final once product has shipped.

WARRANTY POLICY:

Any attempts at a charge back or legal action against CEM Lifts, Inc. voids the warranty on the product purchased regardless of the decisions made by all companies involved in the transaction and or the decision of the courts. Once warranty is voided, it cannot be reinstated. No other warranty is expressed or implied. Warranty is governed by the laws of the state of Washington state and Snohomish County or State of Idaho, Kootenai County. CEM Lifts, Inc. will not enter into any verbal agreements regarding changes to the stated warranty policy. CEM Lifts, Inc. reserves the right to change or amend any measurements, instructions, policies, and warranties, as stated in our manuals, or on the CEM Lifts, Inc. website, and any other printed or published materials, without notice to our customers prior to changes being made. Purchaser/customer has read and understands the whole of this document and all parts hereof.

The purchaser / customer further agrees that this document and all parts thereof are governed in whole or in part by the law of the State of Washington or State of Idaho. Any action at law, suit in equity, or any other judicial proceedings for the enforcement of this document or any provision thereof shall be instituted only in the courts of Snohomish County, in the State of Washington or in the State of Idaho, in the courts of Kootenai County. The covenants and conditions contained in this document shall apply to and bind the parties, purchasers, customers, heirs, legal representatives and assigns of the parties.